Accessible Gardening Services in Wanstead

Gardeners Wanstead is committed to making our online presence inclusive and usable for as many people as possible in the Wanstead area. This accessibility statement explains how we approach accessibility for our site, the standards we aim to meet, and the practical features we provide to support people with disabilities. We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level so that content is perceivable, operable, understandable, and robust for a wide range of users.

Our approach to accessibility combines technical measures with ongoing review. We use semantic HTML, clear headings, and structured content to help assistive technology and screen readers interpret pages accurately. We test pages with popular screen readers and include ARIA attributes where they add clarity. Where possible, we provide text alternatives for non-text content, ensure logical reading order, and design pages that work well with browser zoom and text size adjustments.

We prioritise keyboard accessibility so that anyone who cannot use a mouse can navigate all key features. Interactive elements, such as menus and forms, are reachable using the keyboard alone and follow an intuitive tab order. Visible focus indicators are maintained so users can see which element is active. We also provide skip links and landmarks to speed navigation for those using screen readers or keyboard navigation.

To support varied user needs across Wanstead and the surrounding neighbourhood, we ensure colour contrast meets recommended ratios and avoid conveying information by colour alone. Where media is used to explain gardening techniques or services, we aim to include captions and transcripts. We also structure content in short paragraphs with clear headings and lists so that Wanstead gardeners and visitors can quickly find the information they need.

Technical standards and features

Our site aims to meet WCAG 2.1 AA requirements and we monitor conformance as pages are updated. Key accessibility features include:

• Screen-reader support: Proper use of headings, landmarks, and ARIA where necessary to ensure compatibility.
• Keyboard navigation: Logical tab order, focus management, and accessible controls for menus and forms.
• Responsive design: Pages work across devices and adapt to text enlargement without loss of content or function.

While we work to keep content accessible, some parts of the site may not yet meet all elements of WCAG 2.1 AA. For example, third-party content and legacy documents may require additional remediation. We are actively reviewing these areas and prioritise fixes that affect essential tasks, such as requesting a quote, learning about services, and accessing policies related to our Wanstead garden care offerings.

If you have difficulty using this site or need content in a different format, please let us know using the contact form on this website. When you contact us, please include the web address (URL) of the page and a description of the issue. We will respond with an accessible alternative or a planned timeline for fixing the problem. We treat accessibility requests seriously and aim to resolve them promptly.

We maintain an accessibility improvement plan and conduct periodic testing with assistive technologies. Regular training for staff who publish content ensures new pages follow accessibility best practices. If you have suggestions or need an accessible document or other material in an alternative format, please use the website contact form to make a request and specify your preferred format.